PRIVACY POLICY
Last Updated: 4th May 2026
Southern Geoscience Consultants Pty Ltd (“SGC”, “we”, “us”, or “our”) is committed to protecting the privacy of individuals and handling personal information in an open and transparent way. We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, store, and protect personal information, and how you can access or correct your information or make a privacy complaint.
1. What is personal information?
“Personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether recorded in a material form or not.
2. Personal information we collect
We may collect personal information directly from you or automatically when you interact with our website.
The types of personal information we may collect include:
- Contact details, such as name, email address, telephone number, and mailing address.
- Professional information, such as job title, company name, industry, and business contact details
- Correspondence, including information you provide when you contact us via enquiries, forms, email, or other communications.
- Website usage data, including IP address, browser type, operating system, referral URLs, pages visited, and date and time of visits.
We generally collect personal information directly from you unless it is unreasonable or impracticable to do so.
3. Purposes of collection and use
We collect and use personal information for purposes reasonably necessary for our business functions and activities, including to:
- Provide and deliver our professional services.
- Respond to enquiries and communicate with clients, contractors, and stakeholders.
- Manage client and business relationships.
- Send marketing communications, newsletters, event invitations, and service updates (where permitted by law).
- Improve and maintain the functionality, performance, and security of our website.
- Analyse website usage and trends.
- Comply with legal, regulatory, and contractual obligations.
4. Marketing communications
We may send marketing or promotional communications to you where you have consented or where otherwise permitted by law. You may opt out of receiving marketing communications at any time by:
Using the unsubscribe link in our emails, or Contacting us using the details in this Privacy Policy
5. Disclosure of personal information
We may disclose personal information to third parties where reasonably necessary to carry out our business functions or provide our services, including to:
- Employees, officers, and related entities.
- Professional advisers (such as lawyers, accountants, or insurers).
- Contractors, suppliers, and service providers (including IT, data hosting, analytics, and marketing providers).
- Government agencies, courts, or regulators where required by law.
We take reasonable steps to ensure that third parties handle personal information consistently with this Privacy Policy and applicable privacy laws.
6. Overseas disclosure
Some service providers we use may store or process personal information outside Australia. Where personal information is disclosed overseas, we take reasonable steps to ensure that the overseas recipient handles the information in a manner consistent with Australian privacy standards, unless an exception under the Privacy Act applies.
7. Cookies and website analytics
Our website uses cookies and similar technologies to improve user experience, analyse website traffic, and support marketing activities.
Cookies may be used to:
- Recognise return visitors.
- Analyse aggregated website usage via analytics tools.
- Deliver relevant advertising through third‑party services (such as Google Ads)
Most web browsers automatically accept cookies, but you can modify your browser settings to refuse cookies. Doing so may limit some website functionality.
By continuing to use our website, you consent to our use of cookies in accordance with this Privacy Policy.
8. Storage and security of personal information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes physical, electronic, and administrative safeguards appropriate to the nature of the information.
While we take security seriously, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Retention of personal information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. When personal information is no longer required, we take reasonable steps to securely destroy or de‑identify it.
10. Accessing and correcting personal information
You may request access to the personal information we hold about you and request corrections if you believe the information is inaccurate, out of date, incomplete, irrelevant, or misleading.
Requests can be made by contacting us using the details below. We will respond within a reasonable period and in accordance with the Privacy Act 1988 (Cth).
11. Complaints about privacy
If you have a complaint about how we handle your personal information, please contact us in writing using the details below. We will investigate the complaint and respond within a reasonable time (usually within 30 days).
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
12. Third‑party websites
Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third‑party websites you visit.
13. Children
Our website is not directed at children under 16 years of age, and we do not knowingly collect personal information from children.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised. We encourage you to review this Policy periodically.
15. Contact us
If you have any questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact us: geophysics@sgc.com.au, 39 Richardson Street, West Perth WA 6005